Dedicated, skilled and effective customer service and sales professional with over 15+ years of experience. Solid reputation for building productive customer-focused teams enthusiastically committed to achieving outstanding productivity standards in various administration, training and leadership roles.
Proven interpersonal and motivational ability ensure a strong team approach and maximum performance levels and productivity. Demonstrated track record in resolving and reducing customer complaints and meeting customer service level agreements. Responsible for successful strategic initiatives to improve team productivity and increase staff retention.
Consistently recognised as a resourceful person, problem solver and creative leader. Well-developed communication and resource management with passion and experience in managing all facets of front office administration alongside an immaculate personal presentation.
Excellent team-building and interpersonal skills to work efficiently both independently and as a team. I enjoy putting considerable effort into making my workplace enjoyable, professional, and functional.